FREE Shipping & FREE Returns Sinners Can Be Saints

Terms & Conditions

 

Terms and Conditions of agreement for online trading between FIRST SIN Pty Ltd (ABN28 157 756 771) and the user of this Website. Please read these terms and conditions carefully before ordering any Products from the site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

DISCLAIMER AND LIABILITY

Every effort has been made to ensure the information contained on the Website is correct, however FIRST SIN makes no warranty as to the accuracy, comprehensiveness, or correctness of any Products on the Website, and provides all Products on an "as is" basis.

FIRST SIN, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by You or any third party caused by the Website or the Products sold on it including, without limitation, loss or damage suffered as a result of negligence.

PRIVACY

FIRST SIN takes the security of your personal information very seriously.

For more information please see our Privacy Policy.

PERSONAL INFORMATION

Any personal information collected by FIRST SIN shall not be disclosed to any third party unrelated to the business of FIRST SIN unless such a disclosure is authorised or required by law, or You have expressly consented to such a disclosure. FIRST SIN otherwise relies on its Privacy Policy.

PLACING AN ORDER AND PAYMENT

By completing a Purchase Order, You are making an offer to purchase the Product at the price set out in the Website. 
Payment must be made at the time of submitting the Purchase Order. Payment can be made by either using credit card or PayPal only. You warrant that You are an authorised user of the credit card or PayPal account used to complete payment. 

All Purchase Orders placed through this Website are subject to confirmation and acceptance by FIRST SIN. FIRST SIN may reject a Purchase Order, at any time prior to dispatch; any payment made by You will be refunded.

While every endeavor is made to ensure every shopping experience with us is a good one, in the event that a credit card is used without the holder's authorization, the cardholder must notify their credit card provider in accordance with their reporting rules and procedures.

It is a condition of this Agreement that you do not resell the Products to a third party. FIRST SIN does not permit the purchase of items for resale. Customers wishing to be a stockist of FIRST SIN Products must contact FIRST SIN Pty Ltd directly, where they will be informed of the options available to buy higher quantities.

PRICING

All transactions are settled in Australian Dollars (AUD). If you are ordering from outside Australia, and your bank account or credit card is held in a different currency, you can still order by credit card. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. The final charge to your card is made in Australian Dollars and your bank or credit card provider determines the ultimate conversion rate. For this reason we are not able to take responsibility for the final amount charged to your credit card or PayPal account.

The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with You. To determine exactly what these charges may be, it may be necessary to call your local customs office to gain further details.

Please note that to comply with Australian export regulations; we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise".

All prices are subject to change. All prices displayed on this Website are valid online at time shown.

YOUR USE OF THIS WEBSITE

You agree that You will use this Website in accordance with these terms and conditions and that You will not use this Website for any unlawful purpose. You will not violate or attempt to violate the security of this Website. You will not hack into this Website, FIRST SIN computer systems or the computer systems of other users of this Website. Hacking means unauthorized access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer system or Website.

PRODUCTS AND COLOURS

Descriptions, specifications and colours are subject to change at any time and without any notice.

Also, please be aware that some colours may vary slightly from what You see on your monitor.

We have listed all dimensions on the detailed product information, however please note all products are handmade and therefore measurements may slightly vary.

If You are unhappy with any sizes or colours please contact us and we will gladly refund / exchange any items in accordance with FIRST SIN returns policy.

RETURNS POLICY

Returns Due to Change of Mind

If You wish to return or exchange Product because of a change in mind, You may do so in accordance with the following process:

  • You must notify FIRST SIN within 7 days of accepting delivery and arrange immediate return of the Product after notification
  • Please fill out the FIRST SIN Returns Slip (sent with your original order or find a copy here returns slip) and send to the below address with the returned item/s:
REPLY PAID 86424
FIRST SIN 
PO BOX Q1138
QUEEN VICTORIA BUILDING  NSW 1229
  • Products must be returned in the original packaging.
  • Earrings can’t be returned once they’ve been tried on. It’s Australian health and sanitation regulation- we can't resell earrings if they've been worn.
  • You must provide a tax invoice as "proof of purchase".
  • On International returns You must mark on the courier company's consignment so that the Products do not attract possible customs duties and taxes again.
  • For returns within Australia, FIRST SIN will cover shipping costs, however you must use the courier service nominated by FIRST SIN. For returns outside Australia, You are responsible for the cost of shipping the Product back to FIRST SIN.
  • To qualify for a full refund items must be in original condition, unworn, undamaged and unmarked condition.
  • You are responsible for arranging any insurance on the Product.
  • Upon receipt of the Product by FIRST SIN, FIRST SIN will refund to You the purchase price for the Product.
  • Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received by FIRST SIN, however, please allow 14 days from the day You return the Product for your account to be credited.
  • Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.
  • Please visit our returns policy for more details.

Returns Due to Faulty or Damaged Product

If You wish to return a faulty or damaged Product, FIRST SIN will gladly repair or refund the original piece in accordance with the following process:

  • That the Product was purchased within 3 months of faulty date.
  • Please fill out FIRST SIN Returns Slip (sent with your original order or find a copy here returns slip) and send to the below address with the returned item/s:
FIRST SIN PTY LTD
PO BOX Q1138
QUEEN VICTORIA BUILDING
NSW 1230
 AUSTRALIA
  • Products must be returned in the original packaging
  • Earrings can’t be returned once they’ve been tried on. It’s Australian health and sanitation regulation- we can’t resell earrings if they’ve been worn.
  • You must provide a tax invoice as "proof of purchase".
  • On International returns You must mark on the courier company's consignment so that the Products do not attract possible customs duties and taxes again.
  • For returns within Australia, FIRST SIN will cover shipping costs, however you must use the courier service nominated by FIRST SIN. For returns outside Australia, You are responsible for the cost of shipping the Product back to FIRST SIN.
  • You are responsible for arranging any insurance on the Product.
  • FIRST SIN will then refund the Price to You in full, replace the Product or exchange for a different Product.
  • Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received by FIRST SIN, however, please allow 14 days from the day You return the Product for Your account to be credited.
  • Please visit our returns policy for more details.

ORDER CANCELLATIONS

You may cancel the Purchase Order in full only if the Purchase Order has not been dispatched to You by FIRST SIN. FIRST SIN will refund You in full for the orders cancelled and will not charge You a cancellation fee. Refunds can only be credited back to the credit card that was used to make the original purchase. However, once the order is dispatched for delivery You are unable to cancel the order. FIRST SIN also reserves the right to cancel your order if:

  • You provide an unauthorized credit card
  • FIRST SIN is unable to process payment on the credit card provided
  • You provide invalid personal details
  • When required, You cannot provide acceptable proof of identity
  • The Product has become unavailable
  • For any reason, we don’t reasonably believe we can successfully complete delivery
  • The transaction is not done in good faith

FIRST SIN will attempt to notify you before cancelling your order.

DELIVERY

Standard delivery is free anywhere within Australia. Should you wish to have your Product delivered via express delivery, this may be organized for an additional charge, please refer to our delivery policy. International deliveries will be charged as per the rates specified in our delivery policy.

For standard and express post Australian deliveries, if your parcel is unable to fit in your mailbox or the courier cannot find a safe location to leave your parcel, a card will be left notifying you your parcel has been taken to an Australia Post retail outlet for collection. You will need to take your card and a form of identification to the specified outlet to collect your parcel.

For New Zealand, If You are not available at the address specified by You when the courier delivers your Product, the courier will leave your Products at your address. In some circumstances, if this is not suitable, a note will be left in your post box notifying you that your Product will be held at the courier facility for collection.

 FIRST SIN aims to deliver within the time indicated by us at the time of placing your Purchase Order but we cannot promise an exact date when you submit your Order or at the Confirmation of Order.

Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform You using the contact details that You provide to us when you make your Purchase Order and arrange for cancellation of the Purchase Order or delivery to an alternative delivery address.

For more information on delivery, please visit our Delivery Policy page.


LOSS OF GOODS

The risk of loss of goods shall be passed to You upon our delivery of the Product by FIRST SIN’s nominated delivery company.

LINKS

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

VOUCHERS AND PROMOTIONS

FIRST SIN uses vouchers for promotional purposes from time to time. Vouchers are in Australian Dollars (AUD), validity dates are as specified on the promotional material or on the promotional landing page or otherwise the vouchers. No cash redemption for a voucher code is possible. Each voucher code may only be used once per customer and may not be used in conjunction with any other offer. If the credit of a promotional voucher is insufficient for the Product You wish to purchase, You may make up the difference through payment.

If for whatever reason the original prize is unavailable, FIRST SIN, in its sole discretion, reserves the right to substitute the prize with an offer of equal value.

Prizes, discounts, and vouchers offered in connection with promotions, competitions and give aways run by FIRST SIN cannot be used in conjunction with any other offer (including, but not limited to, sales and other promotions).

If for any reason a promotion is not capable of running as planned, including but not limited to, technical failures, unauthorized intervention or security concerns, FIRST SIN reserves the right in its sole discretion to cancel, terminate, modify or suspend a promotion.

FIRST SIN reserves the right to disqualify any entrant for a voucher and/or promotion who submits an entry that is not in accordance with the Terms and Conditions or who tampers with the entry process.

Please refer to individual promotions and vouchers for full terms and conditions.

SECURITY

When purchasing from FIRST SIN, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) certificate.

CHARITIES

FIRST SIN feels that you can collectively follow your heart, mind and soul. Therefore 5% of the purchase price of every sale (excluding SALE items) will be donated to charities mentioned within our We Support page. As FIRST SIN is making this donation, You are unable to claim any tax deductions.

DISPUTES

The laws of New South Wales, Australia, will govern this contract. Any dispute arising out of your use of the Website, or the Products purchased on it, will be subject to the exclusive courts of that jurisdiction.

COPYRIGHT

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of FIRST SIN its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and International copyright and Trade Mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorized in writing by FIRST SIN.

You must not frame or embed in another website any of the material appearing on this Website without FIRST SIN prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing a Purchase Order on this Website and for no other purpose.

Any violation of FIRST SIN’s intellectual property rights may result in legal action being taken against You without further notice.

CHANGES TO TERMS AND CONDITIONS

FIRST SIN reserves the right to change these Terms and Conditions of its service without informing You. The Terms and Conditions for existing orders shall be upheld by FIRST SIN. You should check our Website for any updated Terms and Conditions.

DEFINITIONS

""FIRST SIN" means FIRST SIN PTY LTD (ABN 28 157 756 771).

"Product/s" means the product that is specified on the Purchase Order as the product You wish to purchase pursuant to the Agreement.

"Purchase Order" means the online purchase order form to be completed by You in relation to Your purchase of the product.

 “Website” means Internet website with the URL www.FIRSTSIN.com.au and associated websites.

 "You" means the user of the Website (and "Your" has the corresponding meaning).